Group Class
By booking this class, I confirm that:
I am participating voluntarily and take full responsibility for my own health and safety.
• I have consulted my medical practitioner before starting any new exercise programme if needed.
• If I am pregnant, I confirm that I have medical clearance and take full responsibility for participating safely.
• All bookings and passes are non-transferable and non-refundable, except as required under the 14-day Consumer Contracts Regulations (see below).
• If I cannot attend live, I will receive the class replay, available for 7 days (for personal use only).
• If I attend live but leave before the class ends, no recording will be provided.
I understand that the instructor is not liable for any injury, except where caused by negligence, and I will work within my own comfort and ability.
Refunds (14-Day Cooling-Off Period)
Under UK Consumer Contracts Regulations, you may request a refund within 14 days of purchase.
To request a refund or cancellation, please contact me at hello@achievewithmelissa.com
Single classes
If the class takes place within these 14 days, by attending, you agree to waive your right to a refund.
- 4–class packages
- If no sessions have been used, you will receive a full refund.
- If some sessions have been used, the cost of those sessions will be deducted at the single- class rate from your refund.
- Refunds are processed via Stripe and may take 5-10 working days to appear in your
account.
Once in your login area (to be created on the booking page), you will see all your bookings there. The system will allow you to cancel a class; the refund will not be processed automatically.
Please get in touch with me at this address hello@achievewithmelissa.com to inform me, so that I can process your refund.